Welcome to the official website of Nereides Hotel Apartments. Please read the following terms regarding the use of the website and the booking process.
1. Company details and scope of application
This website presents the accommodation services of the Nereides Hotel Apartments, operated by HLIVAS SA. LTD., in the area of Paliokhorafina, Patitiri 370 05, Alonnisos, Greece. For contact: info@nereides.gr, phone +30 24240 65643.
These terms govern the use of the website and the reservations submitted through it. The specific terms communicated for a particular reservation are part of the relevant agreement.
2. Accommodation information and availability
Descriptions, photos, amenities, and availability information are intended to present the services offered. Availability and final price are confirmed for specific dates, room type, and number of guests.
Special requirements or additional services are agreed upon upon contact and are valid provided they are confirmed by the property.
3. Booking request and confirmation
The visitor submits the details and dates required for the reservation and must provide accurate contact information. The mere submission of a form or request does not constitute a definitive confirmation of accommodation.
The reservation is confirmed with a relevant message from the property, which includes the basic details of the stay and its specific terms. The visitor must check the details of the confirmation and inform us promptly of any errors.
4. Prices and payments
The price of the reservation, the included services and any additional taxes or mandatory charges are disclosed before the reservation is finalized. Additional services selected by the visitor are charged according to the relevant information.
The payment method, any advance payment and the time of payment are specified in the specific terms of the offer or the booking confirmation. Payments are made only by the methods announced by the accommodation.
5. Changes, cancellations and no-show
For changing dates, canceling or modifying a reservation, the visitor contacts the property at the address and info@nereides.gr provides the details of their reservation.
Cancellation deadlines, any charges, and the return of deposits or other amounts paid are governed by the terms announced for the specific reservation and by applicable law. Any change depends on availability and is confirmed by the property.
For reservations involving a specific date or period, the general 14-day no-reasonable-withdrawal period does not apply for other distance contracts. The cancellation terms for the specific reservation and the applicable law apply.
6. Arrival, departure and stay
The arrival and departure times and the procedures for receiving the accommodation are communicated during the booking process or in the confirmation thereof. Requests for earlier arrival or later departure are considered based on availability.
Guests are required to comply with the operating rules communicated to them, to respect the other guests, and to use the premises and equipment with due care. Any damage is treated in accordance with applicable law.
7. Communication and complaints
For clarification regarding services, reservations, or accommodation, guests can contact info@nereides.gr either at +30 24240 65643. For any issue that arises during the stay, please inform the property as soon as possible for it to be addressed.
8. Use of the website and intellectual property
The texts, photographs, logos and other content of the website are protected in accordance with applicable intellectual property laws. Reproduction or commercial exploitation thereof is not permitted without the permission of the respective owner, except where permitted by law.
Links to third-party websites are provided for convenience. The use of third-party services is governed by their respective terms and conditions.
9. Personal data and cookies
The processing of personal data and the use of cookies are described in the corresponding documents available via the links on the subpage of the website.
10. Modification of terms and applicable law
The company may update these terms for future use of the website. The terms already agreed for a confirmed reservation are not changed unilaterally by simply posting a newer version.
These terms are governed by Greek law, subject to any mandatory provisions protecting the consumer.